We love to hear feedback and reviews from our customers and are always striving to improve the care and service provided. Unfortunately despite our best efforts at providing the best service we can sometimes this is not achieved, if you feel this is the case please do contact us so we discuss this with you.
Below are just some of the kind words we have recieved off our clients. If you would like to leave feedback or a review please visit our facebook page.
“Brilliant vets Highly recommend!!! All the vets have looked after all 3 of my dog’s especially my two British bulldogs over the last 18 months. Can’t thank everyone enough at this veterinary surgery”. ★★★★★
“The centre has been looking after my little dog since August, she was really sick and when I took her, they said there could be three problems, this was without any X-rays scans etc. After an hour they rang me and confirmed my little dog had all three conditions she had diagnosed, one of those being diabetes. It’s been a long rocky road but today I got the best Christmas present ever – her sugar is the lowest it’s been . Thank you so much to all the fantastic staff – from reception staff to nurses and of course the great team of vets. Merry Christmas xxxx”. ★★★★★
“This place is amazing! Our cat has been going to the vets regularly since March this year as he has lymphoma and is being treated with chemo. ALL staff are incredibly professional, friendly and I cannot rate them enough. They know us and our cat now and there is a very personal feel with the way they treat us. I wouldn’t consider taking ANY pet anywhere else”. ★★★★★
“Fantastic place to take your poorly pets. Best veterinary centre we have been too. All staff are friendly and nothing is too much trouble for them. Highly recommend if you have a pet to book it in with these guys they will receive the best care possible it’s so nice storm is actually excited to see them all and always gives the nurses kisses”. ★★★★★
“I just took my 11 year old collie Swadlincote Veterinary Centre for his annual vaccination. What an absolutely amazing team! So glad I changed to this practice – it’s his first ever visit to the vets where he hasn’t had to be muzzled as he gets so stressed normally.
He came out full of biscuits, with a wagging tail and completely happy and chilled! Thank you so much for your wonderful care of my dog – best vets ever! Thoroughly recommend using this practice.” ★★★★★
“Got my poorly pup in straight away with no appointment. She’s now recovering but doing much much better! Feel reassured if anything does happen again I can go straight back. All staff very friendly. Signed up to the health care plan whilst in there as all of the staff do there very best to get a good outcome with contingency plans in place if no improvement. Thanks guys you will be seeing more off us in the future”. ★★★★★
“Brilliant vets, very pleased with the care my dog and cat recieve when they’re with them! Also have a family member who uses them (she recommended them to me) and she also can’t fault them in anyway”. ★★★★★
“I have recently changed over to this surgery and although my dog hasnt had treatment here yet (only boosters) I must say all the staff have been terrific lovely and friendly and gone out of their way to help x x”. ★★★★★
“Took my poodle today for booster.. brill never have to wait.. recomended to all …”. ★★★★★
“Thank you for all of your support, compassion and expertise. Amazing“. ★★★★★
“Have taken my elderly cat there a few times and they have been brilliant with him 😀 both vets actually described what was wrong with him in detail both times rather than just fob me off with unnecessary medication..safe to say he’s doing really well :D”. ★★★★★
“Always so helpful and polite from the reception staff to the highly skilled Veterinarians. Keep up the good work”. ★★★★★
A few nice words from our facebook page:
“Our puppy is feeling loads better thank you to everyone on the team who helped our puppy in her time of need ?”.
“Just want to say a massive thank you for the wonderful care and concern about my fur baby and also on reception for talking me through all the complicated paper work. You all do a fantastic job up there well done x x”.
“So pleased our little cat could come home today to recover.. Big thanks to everyone at Swad vets who have been amazing xx”.
“Thank you for such prompt action and care this morning, so nice to have such a caring and friendly Vets.”
“Thankyou for being so kind to us on Friday when we had to bring our old man Foxy in it was the right thing to do and you all made it a lot less traumatic for us and thanks for the card what a very kind gesture”.
“Just want to say a huge thankyou for seeing kitty today. I can already tell she’s feeling better. Such lovely people, would recommend to anyone!”
“Thank you for seeing Coco so promptly with her acute eye injury and for the skill of the vet in making it better. Much appreciated a job well done.“