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  • Call us on:Swadlincote: 01283 213707 | Melbourne: 01332 863732 | Ashby: 01530 416160

GDPR

IMPORTANT GDPR Legislation Changes

With new GDPR regulation coming into force from 25th May 2018 we need to ensure you are happy in the way in which we communicate with you. We now have 7 different categories* that form the basis of our client communications so we can be very specific in what we do and don’t send you. 

Legitimate Business Interests

  • Vaccine Reminders
  • Parasite Treatment Reminders
  • Appointment Reminders
  • Health Check Reminders
  • Reviews and Surveys

We deem these categories as ‘legitimate business interests’. This means we think they are critical for us to provide you and your pet the best possible healthcare service.

Marketing Categories

  • Practice/Pet Care Advice
  • Offers and Promotions

These ‘marketing categories' keep you and your pet up to date with offers and promotions relating to your pet and the practice.

For each of the above you can choose to be contacted by text/SMS, email or letter (or a combination of all three) or not contacted at all.

How do I review and change my communications preferences? 

To review your communications preferences please contact the Practice reception team (either in person or over the phone) and they will update them immediately. If at any point you change your mind in the future, we can change them again as required.

*Categories are based on our main group Practice Management provider (Vetspace) and may vary at your individual practice. Check with reception for details.

Practice information

Swadlincote Surgery

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  • Mon
    8:30am - 6:30pm
  • Tue
    8:30am - 6:30pm
  • Wed
    8:30am - 6:30pm
  • Thu
    8:30am - 6:30pm
  • Fri
    8:30am - 6:30pm
  • Sat
    9:00am - 6:00pm
  • Sun
    10:00am - 5:00pm
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Find us here:

Unit 1 The Pipeworks Retail Park Coppice Side Swadlincote DE11 9FQ
get directions with Google Maps

Melbourne Surgery

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  • Mon
    9:00am - 10:00pm & 5:00pm - 6:15pm
  • Tue
    9:00am - 10:00pm & 5:00pm - 6:15pm
  • Wed
    9:00am - 10:00pm & 5:00pm - 6:15pm
  • Thu
    9:00am - 10:00pm & 5:00pm - 6:15pm
  • Fri
    9:00am - 10:00pm & 5:00pm - 6:15pm
  • Sat
    Closed
  • Sun
    Closed
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Find us here:

Castle Farm Castle Street Melbourne Surgery DE73 8DY
get directions with Google Maps

Ashby Surgery

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  • Mon
    10:30am - 11:30am & 3:30pm - 4:30pm
  • Tue
    10:30am - 11:30am & 3:30pm - 4:30pm
  • Wed
    10:30am - 11:30am & 3:30pm - 4:30pm
  • Thu
    10:30am - 11:30am & 3:30pm - 4:30pm
  • Fri
    10:30am - 11:30am & 3:30pm - 4:30pm
  • Sat
    Closed
  • Sun
    Closed
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Find us here:

Unit 9 Huntingdon Court North Street Ashby-de-la-Zouch LE65 1HS
get directions with Google Maps